Privacy Policy & SMS Terms of Service
Effective Date: 10/15/2025
Last Updated: 10/15/2025
1. Introduction & Scope
We recognize that you may be concerned about how we collect, use, share, and protect your personal information. Your privacy is very important to us. This document serves as both our website privacy policy and our SMS (text messaging) terms for users who sign up for SMS communications from Albright’s Mechanical Services (also “we”, “us”, or “our”). By using our website or opting in for SMS messages, you accept the practices described in this policy and terms.
2. Information Collection (Website, App & SMS)
We may collect non‑personal information such as domain name, IP address, browser type, operating system, referral pages, and pages accessed on our website. We also collect information you voluntarily provide when you contact us (e.g. via email, forms, etc.). If you opt in to receive SMS messages from us, the following types of mobile data will be collected: your mobile phone number, name or personal identifiers (if provided), message content, metadata, delivery status, timestamps, and interaction data.
3. Use of Information
We use your information to provide, manage, and deliver services you request, send SMS messages you’ve opted into (appointment reminders, service updates, special offers, maintenance notifications, hiring or career opportunities), respond to inquiries, conduct analytics, manage opt-outs, and comply with legal obligations. We do not use your SMS opt-in data for third-party marketing or commercial resale.
4. Data Sharing, Transfer & Disclosure
Mobile information, including phone numbers and SMS data, will not be shared with third parties for marketing purposes under any circumstances. Any sharing is strictly limited to what is necessary to provide SMS deliverability services under confidentiality agreements. We do not share your information with third parties except as required by law. We do not transfer, share, or disclose your personal information to any external organizations under any circumstances, even with your consent. Strict internal policies and access controls prevent unauthorized sharing or disclosure of your data.
5. Storage, Security & Retention
We use industry-standard security measures including encryption, role-based access, secure servers, and audits to protect your data. We retain personal data only as long as necessary to provide services or comply with law. After that, we securely delete or anonymize it.
6. SMS Terms & Conditions
By opting in, you agree to receive the following types of messages: appointment reminders, service updates, special offers, maintenance notifications, and hiring/career opportunities. You can expect to receive approximately 1–4 text messages per month. Message frequency may vary. Message and data rates may apply per your mobile carrier plan. By registering, you agree to receive SMS messages from us regarding your account, services, or marketing offers.
7. Opt-Out Rights & Instructions
You may opt out of future SMS communications at any time. To stop receiving messages, text STOP or UNSUBSCRIBE. Once received, we will promptly suppress your number. For help, text HELP or contact us at info@albrightsmechanical.com or 410‑391‑4737.
8. Cookies, Website Tracking & Links
We use cookies and similar technologies to improve your experience and analyze usage. Cookies do not identify you personally unless you provide personal data. Our site may contain links to external sites, and we are not responsible for their privacy practices.
9. Changes to This Policy & Terms
We may update this policy/terms periodically to reflect changes in practices or legal obligations. Updates will be posted with a new effective date. Continued participation or site use after changes means acceptance of the revised version.
10. Contact Information
If you have questions or concerns about this policy, contact us at:
Email: info@albrightsmechanical.com
Phone: 410‑391‑4737
Mailing Address: 11 S. Marlyn Ave, Essex MD 21221