About Our Baltimore Business
Make It Right – Call Albright’s
Albright is a customer focused heating, air-conditioning, plumbing, and commercial refrigeration company that was established in 1970. Located in Baltimore, MD, we employ highly trained people whose goal is to make our company the best service company in Baltimore.
Albright specializes in designing, engineering, installing, and servicing complete comfort systems for owners of existing homes and buildings just like yours. We take special pride in the craftsmen we train and employ–in fact, you’ll notice immediately in the attitude and integrity they bring to your job site. Our entire company works hard to make your experience with us hassle-free and enjoyable. Should we make a mistake, we will do everything in our power to correct it to your satisfaction.
Dedicated Engineers & Technicians
From the professionalism of our sales engineers, to the dedication of our field personnel, we are dedicated to delivering you the best. We take our responsibility very seriously when you place your trust in us. We pledge to always tell you up front what your cost will be to complete your job correctly. We make it a point to go over any details or limitations of the proposed system that will affect your enjoyment of the end result. You are told exactly what to expect up front.
Others will typically guarantee only the functionality of the equipment–not your satisfaction with the process or that the finished job lives up to your expectations. This is why Albright continues growing with more satisfied customers each and every year. Give us a call for your service needs and see what you’ve been missing.
What You Can Expect
When you work with our team, you can expect the best customer service, efficient work, and more.
Peace of Mind
Don’t fall into the trap of hiring a company that is able to offer a cheaper price because they operate without a license, don’t ‘pull’ required permits, or don’t carry adequate insurance. Albright is a licensed contractor and obtains all municipal and state permits as required. We're insured for workers’ compensation and for liability insurance.
Compliance with codes and adequate insurance is important to you for liability reasons. If a worker is injured and the contractor is not insured, you can be held liable. Or, if there is an insurance claim due to a fire or an accident that is related to unlicensed work or work for which no permit was obtained, your insurance company may dispute the claim. You also want to avoid questions related to workmanship when you sell the house, which may end up costing you more than the original repair to correct.
With Albright, you have peace of mind knowing that you are not dealing with a ‘fly-by-night’ company that can leave you hung out to dry.
A Commitment to Safety
When you invite a company to come into your home, you make yourself, your family, and your belongings vulnerable. We take this responsibility very seriously, which is why the technicians we hire are subjected to rigorous screening. The bottom line is that the only people who are hired are people that the owners and managers would feel comfortable having in their own homes with their wives and children present.
We have customer discount programs available for you when you have your equipment maintained annually called our Extra Privilege Agreement (EPA). For a low annual rate, you will receive priority service, discounted rates, and special savings, plus a precision tune-up and safety check for each applicable season. This is a tremendous savings because you get all the discounts and benefits of the program, plus the benefits of annual maintenance, all for about what you pay for a precision tune-up and safety check.
In many cases, the discounts and energy savings add up to more than the price of the EPA. When you think about the peace of mind that you will have in knowing your equipment has been checked for safety, proper operation, and potential mechanical problems, the EPA is a fantastic value.
Dedication to Service
In order to make certain that we have technicians available to meet your service needs when you need them, Albright focuses on repair services 24-hours a day, 7 days a week. This commitment of time and resources means that when you have a problem, a repair specialist will be available to diagnose your system anytime, day or night.
Our company is committed to the technical excellence of the service we provide you and, therefore, require our ‘champion’ technicians to attend regular training sessions. Besides the technician who actually does the repair, Albright has highly competent and experienced field supervisors who, although you may never see, provide valuable backup to the technician. So, should a second opinion ever be required about a technical question, you don’t have to worry, because the technician has highly qualified expertise to bring to each call.
Also, additional backup is available in the office to support the field technician on your job. Should a question arise about prior work performed for you, or if a part needs to be special ordered, the technician needs only to call to access that help.
When you combine all of this with the thoroughly stocked service vehicles, the cutting edge communication technology, the ‘family friendly’ service people, and the rigorous employment screening, you can understand why we call the person who we deliver to your door a ‘champion’ technician.
Multiple Payment Options for Your Convenience
When the job is finished, you have the option of paying for your service using the following methods:
- Pay by cash
- Pay by personal or business check
- Pay by credit card (Visa / MasterCard / Discover)
If you are in need of major repairs or just want to upgrade your existing equipment, we have convenient financing options available.
Don’t wait to repair or replace your faulty appliances. Call our Baltimore technicians today at (410) 834-0148.